About Consumer Centers
The Answers You Need and the Service you only Imagined
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Our story begins in 1984 in the New Jersey Meadowlands. Located just four miles from mid-town Manhattan, the Meadowlands has been touted as being at the forefront of innovation and development in the tri-state area.
Recognizing this trend, Meadowlands Consumer Center was born; a focus group facility and recruiting center, founded by moderators for moderators, that would draw from diverse populations representing Bergen, Essex, Hudson, Passaic, Union, and Morris counties.
In 2008, after two facility renovations, a move to larger offices in the Meadowlands and the expansion of our in-house recruiting team, we launched into the New York City market with the grand opening of New York Consumer Center located in the heart of mid-town Manhattan. With its convenient location and extensive database, New York Consumer Center draws from the five boroughs and the broader tri-state area.
Renovated in 2019, New York Consumer Center continues the tradition of exceeding our clients’ expectations in every way. Offering flexible configurations including board room, living room, classroom and theater, innovative UX and creativity labs, mock trial, and jury settings with breakout rooms, our Centers are built for flexibility.
Just as one shoe size does not fit all, one research approach does not fit all situations.
At Consumer Centers, we pride ourselves on developing a deep understanding of our clients’ issues, objectives, and hypotheses. Working closely with our clients, we construct a research framework that clearly addresses these goals and objectives which result in deeper insights that drive innovation and growth.
This is at the core of Consumer Convergence™ − our design protocol using the right tools to unlock the inner voice of the customer. Our toolkit spans qualitative, quantitative, and hybrid approaches reaching people where they want when they want and how they want.
Generating and identifying actionable insights takes innovative skills, expertise, keen intuition, and an extensive track record across a wide range of verticals. Combining our Consumer Convergence™ protocol with our broadly experienced team, enables us to deliver excellence to clients globally. The result? Our clients look to us as a trusted resource and strategic partner.
Our core values are based on the belief that exemplary service and innovation do not just happen by accident but rather through the hard work and dedication of each and every employee.